Refund Policy

1. GENERAL REFUND POLICY

Due to the digital nature of our reputation management services and the immediate work that begins upon purchase, all sales are final and non-refundable. We do not offer refunds, credits, exchanges, or partial refunds under any circumstances.

By completing a purchase on our website, you acknowledge and accept this no-refund policy and waive any right to request a refund or chargeback for any reason whatsoever.

2. SERVICE DELIVERY & PROCESSING

2.1 No Refunds After Service Initiation: Once we begin working on your service request, no refunds will be provided regardless of outcome. This includes cases where:

• The content in question is removed by the original poster
• Platform policies change affecting our ability to process requests
• Third-party platforms deny removal requests
• Customer changes their mind about the service
• Service takes longer than initially estimated

3. DIGITAL SERVICES NATURE

3.1 Non-Tangible Products: All our services are digital and non-tangible. Upon purchase and delivery, you acknowledge that the service has been performed and no refund will be granted.

3.2 No Performance Guarantees: While we work diligently to achieve the best possible outcomes, we do not guarantee specific results. The absence of guaranteed results does not entitle you to a refund.

4. CHARGEBACK & DISPUTE POLICY

4.3 Dispute Resolution: Any disputes must be resolved through the arbitration process outlined in our Terms of Service, not through chargebacks or payment disputes.

5. EXCEPTIONS & SPECIAL CIRCUMSTANCES

5.1 Technical Errors: In the rare event of a technical error resulting in duplicate charges or incorrect billing amounts, we will investigate and issue a refund for the erroneous charge only.

5.2 Fraudulent Charges: If your payment method was used fraudulently without your authorization, you must report this to us within 48 hours of the charge. We will investigate and may issue a refund if fraud is verified.

5.3 Discretionary Refunds: The Company reserves the right to issue refunds at its sole discretion on a case-by-case basis. Such refunds, if granted, do not establish a precedent or waive our no-refund policy.

6. CANCELLATION POLICY

6.1 Pre-Service Cancellation: You may cancel your order before we begin processing your service request. To request cancellation, contact us at contact@teaappgreenflags.com within 24 hours of purchase and before any work has commenced.

6.2 Post-Processing Cancellation: Once processing has begun, cancellation requests will not be honored, and no refunds will be issued.

6.3 Subscription Services: For monitoring or subscription-based services, you may cancel future billing by contacting us. No refunds will be provided for the current billing period.

6A. TEA CHECKER TRIAL & SUBSCRIPTION — SPECIFIC TERMS

IMPORTANT: This Section 6A applies specifically to the Tea Checker product offered at app.teaappgreenflags.com, including the $1.00 trial and subsequent recurring subscription. By initiating a Tea Checker trial, you expressly agree to the terms below and waive any right to dispute, chargeback, or reverse the charges described herein, except as required by applicable non-waivable law.

6A.1 The Tea Checker Trial Offer: The Tea Checker is a digital service that searches the publicly available content of the third-party "Tea" mobile application for posts, photographs, names, and references potentially associated with the user. By initiating a Tea Checker trial, you authorize Tea App Green Flags to charge your payment method $1.00 (one US dollar) immediately and to charge your payment method $29.99 (twenty-nine dollars and ninety-nine cents) automatically five (5) days after the trial start date, and to continue charging your payment method $29.99 every thirty (30) days thereafter on a recurring basis until you cancel your subscription. These pricing terms are disclosed on the checkout page prior to payment, and your completion of the checkout flow constitutes your unambiguous, informed, and recorded consent to all charges.

6A.2 What the $1.00 Trial Includes: The $1.00 trial entitles you to a single search of the Tea application content using either a name or facial photograph you provide, with results displayed in your Tea Checker dashboard. The search is performed and results are delivered immediately upon successful payment. You acknowledge that the value of this digital service is delivered the moment the search results are returned to your dashboard, and that this delivery is irrevocable and non-refundable. You further acknowledge that the $1.00 charge represents discounted promotional access to a service whose normal value is materially greater, and that you are receiving the full service in exchange for the $1.00 charge.

6A.3 What the $29.99 Recurring Subscription Includes: The recurring $29.99 monthly subscription entitles you to ongoing automated monitoring of the Tea application for new content potentially associated with you, daily search refreshes, alerts when new matches are detected, full access to your Tea Checker dashboard, retention of your search history, and access to additional features as the Tea Checker product evolves. The value of this subscription is provided continuously throughout each thirty (30) day billing period and is not subject to refund or proration upon cancellation.

6A.4 Your Right to Cancel Before the $29.99 Conversion: You have the unconditional right to cancel your Tea Checker trial at any time before the five (5) day trial period ends and avoid any charge beyond the initial $1.00. Cancellation is available through the following methods, all of which are easy, fast, and require no human intervention:

• Logging into your Tea Checker dashboard at app.teaappgreenflags.com and clicking the "Cancel Subscription" button
• Visiting https://teaappgreenflags.com/cancel-subscription directly
• Emailing contact@teaappgreenflags.com with the subject line "Cancel Tea Checker"

Cancellations submitted before the conversion charge fires will prevent the $29.99 charge from occurring. By failing to cancel within the five (5) day trial window, you affirmatively authorize and consent to the $29.99 conversion charge and all subsequent recurring monthly charges.

6A.5 No Refunds After Trial Conversion: Once the $29.99 conversion charge has been processed, no refunds will be issued for any reason, including but not limited to: forgetting to cancel, change of mind, dissatisfaction with results, lack of matches found, presence of matches found, technical difficulties, infrequent use, non-use, account inactivity, third-party changes to the Tea application, removal of content from the Tea application, or any subjective dissatisfaction with the service. The same no-refund policy applies to all subsequent recurring $29.99 monthly charges. You expressly waive any claim to a refund of the $29.99 conversion charge or any subsequent monthly charge under any theory of restitution, unjust enrichment, mistake, breach of contract, or consumer protection law to the maximum extent permitted by applicable law.

6A.6 Tea Checker Chargeback Waiver: By initiating the Tea Checker trial, you expressly waive your right to initiate a chargeback, payment dispute, or payment reversal with your card issuer, bank, or payment processor concerning the $1.00 trial charge, the $29.99 conversion charge, or any subsequent recurring charge, and you agree that all disputes shall be resolved exclusively through the cancellation process described in Section 6A.4 above and the binding arbitration provisions of our Terms of Service. Filing a chargeback in violation of this waiver constitutes a material breach of these terms, theft of services, fraud, and entitles Tea App Green Flags to recover from you the full disputed amount, all chargeback fees imposed by the payment processor (currently $15.00 per dispute), reasonable attorneys' fees, court costs, collection costs, and statutory damages where available, in addition to any other remedies at law or in equity.

6A.7 Acknowledgment of Pricing Disclosure: You acknowledge that prior to entering your payment information, you were shown a clear and prominent pricing disclosure on the Tea Checker checkout page that stated: (a) the $1.00 immediate charge, (b) the $29.99 charge five days later, (c) the recurring monthly nature of the $29.99 charge, and (d) your ability to cancel at any time. You further acknowledge that you affirmatively clicked, tapped, or otherwise indicated your consent to these terms by completing the payment process, and that this action constitutes electronic signature under the federal Electronic Signatures in Global and National Commerce Act (E-SIGN Act, 15 U.S.C. § 7001 et seq.) and applicable state law.

6A.8 Evidence of Consent: Tea App Green Flags retains, for evidentiary purposes in the event of any dispute or chargeback, the following records relating to your Tea Checker trial and subscription: (a) the IP address from which you initiated the trial, (b) the User Agent string of the device and browser you used, (c) the timestamp of your checkout completion in Coordinated Universal Time (UTC), (d) the unique session identifier of your visit, (e) a session recording showing your interactions with the checkout page, (f) the exact pricing disclosure language shown to you at the moment of purchase, (g) the email address you provided, (h) the cardholder name and last four digits of the payment method used, (i) the timestamps of any login activity or search activity following your purchase, and (j) the timestamps and content of any cancellation requests submitted by you. These records may be furnished to your card issuer, bank, payment processor, or any court or arbitration forum as conclusive evidence of your consent to and use of the Tea Checker service.

6A.9 Service Performance Acknowledgment: By initiating the Tea Checker trial, you acknowledge and agree that: (a) the Tea Checker accesses publicly available third-party content and Tea App Green Flags is not responsible for the accuracy, completeness, or availability of that content; (b) the absence of matches in your search results does not constitute a failure of the service or grounds for a refund; (c) the presence of matches in your search results does not constitute a failure of the service or grounds for a refund; (d) Tea App Green Flags makes no representation or warranty as to the outcome of any individual search, the relevance of any returned matches, or the comprehensive coverage of the Tea application's content; and (e) the value of the service is the search itself, not any particular result.

6A.10 No Affiliation Disclaimer: Tea App Green Flags is not affiliated with, sponsored by, endorsed by, or otherwise connected to the operators of the "Tea" mobile application or any related entity. The Tea Checker is an independent third-party service that interacts with publicly available content. References to the Tea application are for descriptive purposes only.

6A.11 Severability and Survival: If any provision of this Section 6A is found unenforceable, the remaining provisions shall remain in full force and effect. The chargeback waiver, dispute resolution, and evidence preservation provisions of this Section shall survive any cancellation, termination, or expiration of your Tea Checker subscription.